Contact Us
Whether you have a question about our reviews, want to report an inaccuracy, or simply need help finding the right sweepstakes casino for you, the team behind Social Casino is here to help. This page explains the best ways to reach us and what to expect when you do.
How to Reach Us
The fastest way to get a response is by emailing us directly at [email protected]. We review all incoming messages and aim to reply within two business days. Please include as much detail as possible so we can give you a useful answer the first time.
What You Can Contact Us About
- Review accuracy: If you believe any information on our site is out of date or incorrect — such as a welcome offer, eligible states, or redemption terms — please let us know. We take editorial accuracy seriously and will investigate promptly.
- General enquiries: Questions about how sweepstakes casinos work, how our ratings are determined, or how the dual-currency model differs from traditional online gambling.
- Partnership or affiliate enquiries: If you represent a sweepstakes casino platform and would like to discuss being featured on Social Casino, you are welcome to reach out. Please note that commercial relationships do not influence editorial rankings.
- Technical issues: If you encounter a broken link, a page that won't load, or any other site problem, we'd appreciate the heads-up so we can fix it quickly.
- Responsible play concerns: If you or someone you know needs support around gaming habits, please visit our responsible gambling resources page, which lists independent organisations that offer confidential help.
About the Team
Social Casino is an independent comparison site. Our content is researched and written by a dedicated editorial team, with pages reviewed by Tucker Reynolds. We are not affiliated with any individual sweepstakes casino operator, and our rankings reflect independent assessment — not commercial arrangement. You can learn more about who we are and how we work on our About Us page.
A Note on Response Times
We aim to respond to all messages within two business days. During busy periods it may take a little longer, but every message is read. If your query is time-sensitive — for example, you believe a listed offer has expired or eligibility terms have changed — please mark your subject line accordingly and we will prioritise it.
What We Cannot Help With
As an independent review and comparison site, there are some things that fall outside what we can assist with directly:
- Account issues or disputes with a specific sweepstakes casino platform — these need to go to that operator's own support team.
- Legal advice on whether a particular platform is available in your state. Sweepstakes casino availability varies by state and can change; always verify directly with the operator and check your state's current rules.
- Tax guidance on prize redemptions. If you have redeemed Sweepstakes Coins for prizes, your obligations may vary under federal and state tax law — consult official guidance or a qualified adviser for your specific situation.
Our Editorial Standards
Every platform we review is assessed on a consistent set of criteria: game variety, welcome offer terms, daily reward structure, redemption conditions, and the clarity of each site's no-purchase-necessary rules. Commission does not buy position in our rankings. If you believe a rating on this site does not reflect the current state of a platform, contact us with specifics and we will review it.
For the full picture of how we operate, including how we handle affiliate relationships, see our terms and conditions.
Contact Details
| Method | Details | Expected Response |
|---|---|---|
| [email protected] | Within 2 business days |
We look forward to hearing from you.